GENERAL QUESTIONS


What are the new event dates?

The HSJ Patient Safety Congress and Awards has been rescheduled to take place on 24-25 October 2022, at Manchester Central.

Why is the Congress being re-scheduled?

You may aware that the Queen’s passing has triggered many protocols, one of which requires that NHS England and arm’s length bodies pause from taking part in events with immediate effect until after the state funeral has taken place. Trusts and charities, many of whom have Royal patronage, are also following suit. As a result, the Congress programme has been heavily impacted, with the majority of the speakers, both at national and local level, no longer being able to participate.   

To ensure that the conference meets your objectives and that we deliver full value and maximum impact to you, HSJ has had to postpone the event, which will now take place on Monday 24 and Tuesday 25th October 2022, in Manchester.  

We appreciate this news is disappointing and inconvenient, but this is an unprecedented time and unfortunately the Patient Safety Congress & Awards is deeply impacted which is outside of our control. 

Why is the event taking place during the half term holidays?

Rescheduling an event of this size and scale is not straightforward. Manchester Central is usually booked up to 3 years in advance and these were the only alternative dates they could provide in 2022.  

What are the next steps – do I need to do anything? 

Your booking will automatically be transferred to the new dates and the event team will be in touch in due course with further event information. 

I cannot attend the new dates; can I get a refund? 

Unfortunately, we are unable to provide any refunds. The event is being streamed live so you can watch all the sessions as they take place at the event or on-demand for up to 4-months. 

You have the option to send a colleague as a substitute free of charge. If you would like to do this, please email eventssupport@hsj.co.uk to arrange this. 

I cannot attend the new dates; can I send someone else?  

You have the option to send a colleague as a substitute free of charge. If you would like to do this, please send contact eventssupport@hsj.co.uk to arrange.

 

I can only attend 1-day, can I send someone else on the other day?   

Yes we can organise a split pass to have a different person attend on each day. Please send contact eventssupport@hsj.co.uk to arrange this.

Will I still be able to watch the event virtually and on-demand? 

Yes, all sessions at the Congress will be livestreamed via the event app in Swapcard, as well as made available on-demand post-event for 4 months. 

If I join virtually, can I take part in question and answers to speakers on stage?  

Yes, log-in to the event app via Swapcard and join the session virtually, there is a live discussion box that you can add questions to.