I booked a ticket for the Patient Safety Congress 2020 which was cancelled due to covid-19. Can I transfer my ticket to this year’s Congress instead?

Yes. If you were due to attend the PSC on 13-14 July 2020, you will have received an email from our team with instructions on how to transfer your ticket to this year. If you need further support, please contact eventssupport@hsj.co.uk.

Why have the event dates been pushed back from July to September 2021?

As you will be only too aware, our healthcare system continues to face an unprecedented challenge due to the ongoing covid-19 situation.  As a result, HSJ have decided to push back the Patient Safety Congress which will now take place on 20-21 September 2021 at Manchester Central.

Having discussed with colleagues, past speakers and contacts within the healthcare and events sector, we believe that by holding the event in September we will be able to bring people together for the Patient Safety Congress and Awards at the same scale as we would usually do. We know that there will be a lot for us to discuss and share, and we look forward to being able to see our community again. 

Will the topics from last year’s programme be carried over?

The Congress programme each year is developed based on our research with delegates, speakers, patients and patient safety experts. Some of the topics from last year that are still relevant will be carried forward to this year’s programme and adapted. However, with so many recent challenges and innovations presented by the pandemic, we will also be incorporating new topics to ensure that the programme is up to date, relevant and beneficial to you and your teams.

I am booking places for my colleagues – how will they get their ticket?

Congress: Once you have been registered, you just need to provide your name at the registration desk on the day of the event, where we will print your badge for you. There is no physical ticket to the event.

Awards: The booker will be sent an email from our awards support team in mid-August. This will include details about your booking and a link to the awards portal where you will be able to add in your guest information. There is no physical ticket to the event as all guests will be checked in by name on arrival.

Can I give my ticket to a colleague if I am no longer able to make it on the event day?

Congress: Yes. Please advise our customer service team up to 48hrs before the event if somebody else will be attending in your place. If there is a name change on the day of the event, please advise our customer service helpdesk.

Awards: If you can no longer attend the awards then you will be able to transfer your place to a colleague. There will be instructions on how to do this once you are confirmed to attend.

How many CPD points will I receive?  

As there are 12 hours of learning within the Congress, once you have attending the event, you will be eligible for 12 CPD points.