GENERAL QUESTIONS


I am booking places for my colleagues – how will they get their ticket?

Congress: Once you have been registered, you just need to provide your name at the registration desk on the day of the event, where we will print your badge for you. There is no physical ticket to the event.

Awards: The booker will be sent an email from our awards support team in mid-August. This will include details about your booking and a link to the awards portal where you will be able to add in your guest information. There is no physical ticket to the event as all guests will be checked in by name on arrival.

Can I give my ticket to a colleague if I am no longer able to make it on the event day?

Congress: Yes. Please advise our customer service team up to 48hrs before the event if somebody else will be attending in your place. If there is a name change on the day of the event, please advise our customer service helpdesk.

Awards: If you can no longer attend the awards then you will be able to transfer your place to a colleague. There will be instructions on how to do this once you are confirmed to attend.

How many CPD points will earn?

Delegates who book a FULL ONSITE DELEGATE ACCESS + ON-DEMAND RECORDINGS ticket, will automatically earn 12 CPD points from onsite sessions and will have the opportunity to gain an extra 26 CPD points via on-demand access.

Delegates who book an ON-DEMAND RECORDINGS ONLY ticket, will have the opportunity to earn up to 38 CPD points.