In this session, you will learn about the nature of surprise and responding to the unexpected from a variety of perspectives. How can we be prepared for something that we don’t know will happen?
Speakers:
Dr Steve Shorrock, Human Factors Team Leader, EUROCONTROL
Dr Neil Spenceley, Clinical Director Paediatric Intensive Care, Royal Children’s Hospital, Glasgow
Chair: Dr Dawn Benson, Sociologist, Clinical Human Factors Group
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