At NHS England Tracey is responsible for the day to day strategic leadership and subject matter expertise for the Patient Safety Incident Response Framework. Before joining NHSE Tracey worked at the Healthcare Safety Investigation Branch, initially as a National Investigator and then as Head of Safety Intelligence. She is a chartered Human Factors Specialist and Chartered Psychologist and has a PhD in Applied Psychology from Cardiff University specialising in Human Perception and Performance. Prior to HSIB Tracey was a Senior Human Factors Specialist at the University Health Network in Toronto, Canada.