Patient Safety Congress 2018 Programme

2 - 3 July 2019
Manchester Central

The 2019 programme will follow in the coming months, to keep up to date with the programme and our speakers as they come on board make sure you register for updates.

Click here to download the 2018 brochure

Patient Safety Congress 2018 Programme
Translating policy and theory into practice
9 - 10 July 2018,  Manchester Central, Manchester

Day 1 – Monday 9th July 2018

08:00

Registration opens

09:00 – 09:10

Welcome from Chair
Shaun Lintern, Senior Patient Safety Correspondent, HSJ

Exchange Hall

09:10 – 09:50

Just Culture: Moving beyond blame in your organisation

  • Hear the key principles of just culture from one of the leading thinkers in this area
  • Learn how Mersey Care Trust put the principles into action to drive a cultural shift
  • Understand and learn how to develop just culture practices

Professor Sidney Dekker, Author of Just Culture: Restoring Trust and Accountability in Your Organization, Griffith University

Joe Rafferty, Chief Executive, Mersey Care Foundation Trust

​Dr Josephine Ocloo, Patient Representative and Researcher in Patient Safety, ​King's College London

Exchange Hall

09:55 – 10:15

Joint plenary with Rapid Response Systems: Driving change in safety critical industries

  • Learn how human factors impact the work of NASA, and the processes they use to reduce risk
  • Understand how safety critical industries implement effective safety systems
  • Make changes in your practice to improve safety in your organisation

Kevin Fong, Consultant Anaesthetist, University College London Hospitals Foundation Trust

Exchange Hall

10:15– 10:50

Joint debate with Rapid Response Systems: Safety in healthcare, who drives change?

  • Do the best patient safety improvements come from the top or the frontline?
  • What should policy-makers, leaders and frontline staff be doing to make hospitals safer?
  • How can we work together to drive improvements?

Chair: Shaun Lintern, Senior Patient Safety Correspondent, HSJ

John Welch, President, International Society for Rapid Response Systems

Julie Bailey CBE, Founder, Cure the NHS (the campaign group that exposed the Mid Staffs care scandal)

Peter Homa CBE, Chair, NHS Leadership Academy

Kevin Fong, Consultant Anaesthetist, University College London Hospitals Foundation Trust

Dr Celia Ingham Clark, Medical Director for Clinical Effectiveness, NHS England

Exchange Hall

10:50 - 11:20

Morning break in exhibition hall

 

Human Factors: Beyond the theory

Chair: Martin Bromiley OBE, Chairman, Clinical Human Factors Group

Charter 1

Driving a culture of patient safety

Chair: Shaun Lintern, Senior Patient Safety Correspondent, HSJ

Charter 3

Improving patient safety through governance and compliance ​

Chair: Dr Elaine Maxwell, Clinical Advisor, ​NIHR Dissemination Centre

Exhibition Stage

Delivering quality improvement on the frontline

Chair: Dr Mike Durkin, Senior Advisor on Patient Safety, Imperial College London

Charter 2

Joint stream with Rapid Response Systems

Bridging the gap: policy and clinical  practice

​Chair: Dr Celia Ingham Clark, Medical Director for Clinical Effectiveness, ​NHS England

Exchange Auditorium

11:20 - 12:00

Creating a sustainable focus on human factors as part of a whole healthcare system

  • Understand how Scotland has adopted and implemented a human factors approach
  • Find out how human factors thinking has been moved from individual projects to large scale application
  • Focus on understanding and improving the conditions of work so that we can better support those delivering care

Professor George Youngson CBE, Emeritus Professor of Paediatric Surgery, University of Aberdeen

Simon Paterson-Brown, Consultant General Surgeon, Royal Infirmary of Edinburgh

Dr Shelly Jeffcott, Human Factors Specialist, NHS Education for Scotland

Why we need a relentless drive on sepsis

  • Learn from an evidenced approach to reducing admission to ITU, length of stay, readmission and mortality from sepsis
  • Improve sepsis outcomes by simplifying processes and empowering staff
  • Hear Melissa Mead’s story – her son William died of sepsis at 12 months old. His death spurred her to lead a campaign to save lives

Melissa Mead, Ambassador, The UK Sepsis Trust

Joan Pons Laplana, Transformation Nurse, James Paget University Hospitals  Foundation Trust

Dr Matt Inada Kim, Consultant Acute Physician, Hampshire Hospitals Foundation Trust and National Clinical Advisor for Sepsis

The importance of listening to patients and relatives

  • Understand the role of Duty of Candour in learning from accidents
  • Learn from Susanna Stanford’s endeavours to ensure that what happened to her doesn’t happen again
  • Understand how healthcare professionals, government, lawyers and patients can work together to improve safety and justice

Susanna Stanford, Patient Speaker

Peter Walsh, Chief Executive, Action Against Medical Accidents

The impact of genuine partnerships between staff and patients

  • Learn from the experience of We Coproduce, which is working with service users from West London Mental Health Trust
  • Improve experience of care by finding out what really matters to service users and co-producing ‘Always Events’
  • Learn about the national resources available to support co-production, and input ideas for future resources

Jane McGrath, Chief Executive, We Coproduce

Helen Lee, Head of Quality Improvement and Experience, Lancashire Care Foundation Trust

David McNally, Head of Experience of Care, NHS England

Making it easy to do the right thing

  • Behaviour: Why and how should we think about it when we are trying to improve care?
  • Examine how approaches from behavioural science can be adopted into your work
  • Understand what needs to change in order for behaviour to change - using real time examples

Stephen Bolsin, Adjunct Professor & Staff Specialist, Geelong Hospital

Hannah Burd, Senior Advisor, Behavioural Insights Team

Siri Steinmo, Quality Improvement Lead for the Health Informatics Project, University College London Hospitals Foundation Trust

(Stephen and Hannah are speaking again at 12:05 in the ‘Human Factors’ stream)

12:00 – 12:05

Time to move between sessions

12:05 - 12:45

Behavioural insights: Using the power of nudge theory

  • Examine how approaches from behavioural science can be adopted into your work
  • Use nudge theory and ‘doing the right thing’ to improve patient outcomes
  • Learn from real-world evidence to understand what is possible

Stephen Bolsin, Adjunct Professor & Staff Specialist, Geelong Hospital

Hannah Burd, Senior Advisor, Behavioural Insights Team

(Speakers also speaking at 11:20 in the ‘Bridging the Gap’ stream)

How better use of complaints can drive learning and accountability

  • Lived experience of NHS complaint handling in England
  • The role and expectations of the Health Services Ombudsman
  • Focusing on an effective and a just complaints culture

Scott Morrish, Patient Representative

Rob Behrens CBE, Parliamentary and Health Service Ombudsman

Using incident reporting to avoid potential harm in clinical and operational systems

  • Understand the factors that underpin and contribute to incidents, and how the interaction of different factors influences the occurrence and nature of the incident
  • Learn how to analyse and aggregate data to gain the insight needed to underpin improvements
  • Implement immediate process improvements and take steps to predict and prevent future harm
  • Learn about NHS Improvement’s work to review and respond to the safety issues identified in incident reports with the support of patients and healthcare staff

Oliver O'Connor, VP Product - Key Accounts, Datix

Dr Frances Healey, Deputy Director of Patient Safety (Insight), NHS Improvement

Early detection of patient deterioration using wireless vital signs monitoring

  • Learn from research on respiration as an indicator of patient condition post-surgery
  • Hear the experiences of those already using wireless vital signs monitoring technology, and the results they have seen
  • Understand the clinical and economic benefits of early detection of patient deterioration using wireless vital signs monitoring

Professor Benedikt Preckel, Professor of Anaesthesiology, Academic Medical Centre, Amsterdam
Dr John Goldstone, Chief Intensivist,
King Edward VII Hospital, The London Clinic and University College London Hospitals Trust
Dr Alison Burdett, Chief Scientific Officer,
SENSIUM

End of life care in an acute setting

  • “Talking DNACPR” - training for conversations with patients
  • Understand the value of a standardised patient-centred treatment guidance document
  • ReSPECT for providing rapid, focused guidance on patients wishes

Jillian Hartin, Senior Nurse, Patient Emergency Response and Resuscitation Team (PERRT), University College London Hospitals Foundation Trust

Dr Peter-Marc Fortune, Consultant Paediatric Intensivist/Associate Clinical Head, Royal Manchester Children’s Hospital; Co-Chair, ReSPECT Expert Working Group

12:45 - 13:45

Networking lunch break

13:45 - 14:25

The reality gap: The difference between actual and perceived performance

  • Close the gap between the best efforts of your staff and full clinical effectiveness
  • Learn from pioneering case studies
  • Use the evidence base to assess how best practice can be adopted

Abbie Coutts, Nurse and Patient Representative

Professor Bryn Baxendale, Director, Trent Simulation & Clinical Skills Centre, Nottingham University Hospitals Trust

Learning from incidents and investigations to prevent harm

  • How to prevent repeat incidents by learning from mistakes
  • Empower junior doctors to engage with senior management to improve safety
  • Improve safety in the operating theatre and during the perioperative period

James Titcombe OBE, Patient Safety Learning

Dr William Lea, Clinical Fellow in Patient Safety, York Teaching Hospital

Professor Iain Moppett, Professor of Anaesthesia and Perioperative Medicine, Nottingham University School of Medicine

Prevention, prevention, prevention: Tackling the number one patient safety issue

  • Understand the cost and prevalence of the number one patient safety issue - pressure ulcers
  • Learn about current standards of care for the prevention of pressure ulcers
  • Hear about the most recent evidence on a novel adjunct to standard of care that is helping to reduce pressure ulcer prevalence

Gillian Raine, Lead Nurse, Marie Curie Hospice, Newcastle

Translating evidence for infection prevention into practice

  • Combining research and quality improvement to reduce catheter-associated urinary tract infection
  • Using a collaborative partnership to reduce surgical site infection
  • Implement improvements in your organisation

Dr Jacqui Prieto, Associate Professor and Clinical Nurse Specialist, University of Southampton

Professor Jennie Wilson, Richard Wells Research Centre, University of West London

​Helen Ronchetti, 1000 Lives National Programme Manager - Healthcare Associated Infection, Public Health Wales

Identifying and escalating the deteriorating patient

  • Understand the patient and relative perspective of RRS
  • "Making Vital Signs Great Again" – getting essential care right
  • Using the National Early Warning Score 2 to identify acutely ill patients

Alison Phillips​,​ Patient Speaker

Dr John Kellett, ​Adjunct Associate Professor in Acute and Emergency Medicine, ​University of Southern Denmark

John Welch, President, International Society for Rapid Response Systems​

14:25 - 14:30

Time to move between sessions

14:30 - 15:10

How to reconcile learning and accountability. What are the limitations of human factors and just culture?

  • How to use restorative approaches to improve the quality of response after healthcare harm
  • Foster a culture of openness and transparency to ensure learning from failure
  • Prevent repeat incidents through a culture of open conversation and learning

Kathryn Walton, Patient Speaker

Steve Shorrock, Human Factors Specialist and Work Psychologist

​Professor Murray Anderson-Wallace, London South Bank University and Independent Advisor, Healthcare Safety Investigation Branch (HSIB) Advisory Panel

 

How the new national medical examiners service will save lives

  • Learn about the April 2019 rollout of the national network of medical examiners
  • Hear about medical examiner pilots and how they have challenged systemic errors and changed practice
  • Local implementation of medical examiners: how to obtain the benefits at (almost) zero cost

Dr Alan Fletcher, Medical Examiner (of the documents and cause of death), Sheffield Teaching Hospitals Foundation Trust

Professor Peter Furness, Consultant Histopathologist and lead Medical Examiner, University Hospitals of Leicester Trust

Professor Jo Martin,

President, The Royal College of Pathologists

Addressing wrongdoing: Raising concerns safely and effectively

  • The legal bit: what you can and can’t do when whistleblowing
  • How to raise concerns to keep patient safety foremost
  • How Freedom to Speak Up Guardians improve safety in your organisation

Dr Kim Holt, Consultant Community Paediatrician, Whittington Health Trust

Andrew Pepper-Parsons, Head of Policy, Public Concern at Work 

Dr Henrietta Hughes, National Guardian for the NHS​

Thinking kidneys in patient safety: A community approach

  • A new approach to acute kidney injury to improve treatment and outcomes
  • How rapid patient deterioration can be avoided by implementing basic checks in primary and secondary care
  • Involving patients and families in prevention of AKI
  • Prevent avoidable deaths from AKI

Fiona Loud, Policy Director, Kidney Care UK and kidney patient

Dr Nick Selby, Associate Professor of Nephrology, Derby Teaching Hospitals Foundation Trust

Professor Nicola Thomas, Professor of Kidney Care, London South Bank University

Examining the evolution of human factors and patient safety and the prospects for a national safety plan

  • Put your organisation on the front foot: understand where human factors is heading next
  • Consider how a coordinated national plan could focus efforts to embed safety and human factors
  • 20 years of human factors in healthcare in context

Dr Suzette Woodward, Campaign Director, Sign up to Safety

Dr Hazel Courteney, Chief Executive, State Safety Global

​Professor Charles Vincent, Professor of Psychology, ​University of Oxford

(This session is repeated in the ‘Human Factors’ stream at 15:35)

15:10 - 15:35

Afternoon break

15:35 - 16:15

Examining the evolution of human factors and patient safety and the prospects for a national safety plan

  • Put your organisation on the front foot: understand where human factors is heading next
  • Consider how a coordinated national plan could focus efforts to embed safety and human factors
  • 20 years of human factors in healthcare in context

Dr Suzette Woodward, Campaign Director, Sign up to Safety

Dr Hazel Courteney, Chief Executive, State Safety Global

Professor Charles Vincent, Professor of Psychology, ​University of Oxford

(This session is also on at 14:30 in the ‘Bridging the Gap’ stream)

Patient Safety in a system under pressure – whose job is it anyway?

  • Hear, for the first time, what ~60,000 doctors are telling us all about the safety of the UK Health systems at a time of unprecedented pressure and concern
  • Understand what this data and the General Medical Council’s wider insights into the medical workforce and the systems in which healthcare professionals work and train mean for a sustainable and safe NHS
  • Join a distinguished panel to explore how, and whose job it is, to respond to these insights, issues and concerns on behalf of patients and professionals – if patient safety is everyone’s responsibility is there a risk it ends up being no-ones?

Charlie Massey, CEO, General Medical Council
Dr Henrietta Hughes, National Guardian for the NHS 
Dr Shruti Patel, Clinical Fellow, NHS Improvement
James Titcombe OBE, Patient Safety Learning
Amanda Stanford, Deputy Chief Inspector of Hospitals, Care Quality Commission

Improving the impact of safety messages

  • Find out about plans to improve the impact of safety messages
  • Engage with those making the improvements and input your ideas
  • Learn how tried and tested dissemination methods used in other trusts will work for you

John Wilkinson OBE, Devices Director, MHRA

David Berridge, Scan4Safety Programme Sponsor, Deputy Chief Medical Officer and Medical Director - Operations & Consultant Vascular Surgeon, Leeds Teaching Hospitals Trust

Experience, quality and safety – stronger together

  • Measuring what matters, to focus improvements
  • How to future proof patient feedback mechanisms
  • Understand how to integrate experience, quality and safety from a trust who has done it

Herdip Sidhu-Bevan, Assistant Chief Nurse – Patient Experience and Quality, Great Ormond Street Hospital for Children Foundation Trust

Incident investigation: Learning from errors

  • Appreciate the different approaches to learning from deaths and their strengths and weaknesses
  • Understand current trends and gain knowledge of future developments in mortality review across the NHS
  • Hear how others have implemented processes to learn from incidents

Dr Helen Hogan, Associate Professor, Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine and Health Foundation Improvement Science Fellow

Dr Andy Haynes, Executive Medical Director, Sherwood Forest Hospitals Foundation Trust

16:15 – 16:20

Time to move between sessions

16:20 - 17:05

James Reason Lecture: Hope is not a plan: What can healthcare learn from safety critical industries? 

  • Professor Alison Leary’s insights from her Winston Churchill Fellowship visiting organisations such as NASA to investigate approaches to safety cultures and systems
  • Understand what these high reliability organisations do to handle risk, encourage safety cultures, utilise data and workforce
  • Learn what approaches your organisation could adopt to improve patient safety and workforce issues across the board 

Professor Alison Leary, Chair of Healthcare & Workforce Modelling, London South Bank University

Exchange Auditorium

17:05

Networking reception in exhibition hall

Day 2 – Tuesday 10 July 2018

08:00

Registration opens

09:00 - 09:15

Opening remarks from Chair: Including the announcement of the winner of the Poster Competition

  • Review and analysis of the discussions from day one
  • Looking ahead to day two
  • Find out the winner of the Patient Safety Congress Poster Competition

Shaun Lintern, Senior Patient Safety Correspondent, HSJ

Exchange Hall

09:15 – 09:50

Identifying the underlying causes of systemic failure to determine how to avoid future tragedies

  • Dr Bill Kirkup’s analysis of the Morecambe Bay, Liverpool Community and Hillsborough investigations: the underlying causes that lead environments to fail
  • Identify the warning signs to take action in your own organisation and nip problems in the bud
  • Prevent problems escalating to crisis point with early interventions

Dr Bill Kirkup CBE, Former Chair, Morecambe Bay Investigation, Member, Gosport Independent Panel

09:50 – 10:25

One year on: What can be learnt from HSIB investigations so far?

  • A year after HSIB was established, Keith Conradi will share key learning points from its first investigations
  • Learn from where harm has happened and the systemic causes
  • How to use HSIB safety recommendations to raise standards in your organisation

Keith Conradi, Chief Investigator, Healthcare Safety Investigations Branch (HSIB)

 

Workforce: the crucial ingredient for safety

Chair: Shaun Lintern, Senior Patient Safety Correspondent, HSJ

Collaborating to achieve patient safety

In association with the Patient Safety Collaborative

​Chair: Dr Cheryl Crocker, Regional Lead, Patient Safety Collaborative, East Midlands Academic Health Science Network

Delivering Improvement on the frontline (Day 2)

Chair: Dr Aidan Fowler, Director of NHS Quality Improvement and Patient Safety and Director, 1000 Lives Improvement Service, Public Health Wales

Using research to solve the big challenges

​Chair: Dr Elaine Maxwell, Clinical Advisor, NIHR Dissemination Centre​

Joint stream with Rapid Response Systems

Bridging the gap: policy and clinical practice

Chair: Professor Sir Bruce Keogh, Chair, Birmingham Women’s and Children’s Foundation Trust

10:30 -11:10

Safe staffing: Translating evidence and policy into practice

  • Hear the most recent evidence and policy on safe staffing
  • See how this is being translated into effective practice by Hull and East Yorkshire Trust
  • Translate best practice to your own situation to prevent avoidable harm

Professor Peter Griffiths, Chair of Health Services Research, University of Southampton

Professor Mark Radford, Director of Nursing Improvement, NHS Improvement

Mike Wright, Executive Chief Nurse, Hull and East Yorkshire Trust

Supporting safer care for mothers and babies

  • Hear how learning networks are at the centre of improving maternal and neonatal care
  • Learn about key interventions which are improving safety
  • Find out more about the National Maternal and Neonatal Health Safety Collaborative

Ann Remmers, Patient Safety Programme Director, West of England AHSN and Clinical Director, South West Maternity and Children’s Clinical Network

Tony Kelly, National Clinical Lead, National Maternal and Neonatal Health Safety Collaborative

Dr Shanthi Shanmugalingam, Neonatal Consultant and Training Programme Director, School of Paediatrics, North Central and East London

Can quality improvement be improved?

  • Discuss the evidence about the impact of QI methods and interventions on quality and safety of care
  • Learn about the challenges that face QI
  • Identify how to get better at getting better

Jonathan Broad, Patient Leader

Professor Mary Dixon-Woods, THIS Institute (The Healthcare Improvement Studies Institute), University of Cambridge

Dr John Dean, Clinical Director for Quality Improvement and Patient Safety, Royal College of Physicians

​(This session will be repeated at 12:25)

 

Leading from the top: New research on trust level leadership

  • How acute hospital boards have responded to the recommendations in the Francis report
  • The changes to leadership culture in the NHS, and the remaining challenges

Julie Bailey CBE, Founder, Cure the NHS (the campaign group that exposed the Mid Staffs care scandal)

Professor Naomi Chambers, Professor of Healthcare Management, Alliance Manchester Business School, University of Manchester

Professor Judith Smith, Director of the Health Services Management Centre (HSMC) and Professor of Health Policy and Management, University of Birmingham

 

How patients, clinicians, and industry can come together to save lives

  • Understand the scale of the problem of deterioration,
  • Hear a pan-European game-changing vision of the hardware, software and artificial intelligence we need
  • Learn how cutting-edge companies are addressing this critical issue

Professor Cor Kalkman, Professor of Anaesthesiology Research & Clinical Epidemiologist, UMC Utrecht, Netherlands
John Welch, President, International Society for Rapid Response Systems
Katharina Skinner, Programme Director, Sentinel Biosensor
Timo Aittokoski, Chief Data Scientist, Emfit
Johannes de Bie, Chief Scientific Officer, Welch Allyn
Boris Dimitrov, CEO, Project Manager, Checkpoint Cardio

11:10 – 11:40

Morning break in exhibition hall

11:40 -12:20

Recruitment and retention: Recommendations and solutions

  • Hear the latest recommendations to make sure you have a safe level of staffing
  • Explore the work of trusts who improved their retention rates
  • Translate best practice to improve your own retention rates

Ruth May, Executive Director of Nursing, NHS Improvement

Dean Royles, Director of Human Resources and Organisational Development, The Leeds Teaching Hospitals Trust

Ann-Marie Riley, Deputy Chief Nurse, Nottingham University Hospitals Trust

 

We talk about improving culture – but how do we get there?

  • Learn how your organisation can work with the Patient Safety Collaboratives to improve culture in line with NHS priorities
  •  Explore examples of culture improvement
  • Hear a Chair’s perspective  on the importance of culture improvement

Beatrice Fraenkel, Chair, Mersey Care Foundation Trust

Peter Jeffries, co-lead on the PSC Culture workstream, West Midlands Patient Safety Collaborative 

Professor Jane Reid, Clinical Consultant, Wessex Patient Safety Collaborative

Sarah Tilford, National Improvement Lead, NHS Improvement

HSIB maternity: a different approach to investigations

  • Understand more about an independent approach, and how HSIB can help improve maternity safety through national learning
  • Learn about a strong and effective model of engagement and how families and staff are involved throughout the investigations
  • Hear about the collaborative approach the teams are taking when working with trusts involved in the investigations

Sandy Lewis, Associate Director of Maternity Investigations, HSIB

Amanda Morgan, Maternity Investigator, HSIB

 

Using technology to support safety

  • Understand the advantages of a co-design process, facilitating engagement and implementation of technology to support safety
  • Develop a system that is adaptable to regulatory changes in clinical practice 
  • Examine how technology can provide demonstrable cumulative benefits for patient safety

Dr Juliane Kause, Care Group Lead Emergency Care, Lead Consultant Out of Hours Care and Seven Day Services, University Hospital Southampton Foundation Trust

 

What’s happening with sepsis and how we can do better

  • Understand what the data tells us nationally and trust by trust, to benchmark and improve your performance
  • Prompt identification: considering sepsis within a differential diagnosis
  • Hear the impact of sepsis from the patient perspective, and how Katie Dutton is using her experience to train others

Katie Dutton, Nursing Student and Patient Speaker

Dr Matt Inada Kim, Acute Physician, Hampshire Hospitals Foundation Trust and National Clinical Advisor for Sepsis

Professor Mervyn Singer, Professor of Intensive Care Medicine, University College London Hospitals Foundation Trust



12:20 – 12:25

Time to move between sessions

12:25 – 13:05

Maternity safety: Instilling a culture of teamwork to save lives

  • Prevent avoidable harm in your maternity service by hearing the latest thinking from leading experts
  • Get the latest information and evidence from the Each Baby Counts initiative to improve maternity and neonatal safety
  • Real life case studies on why a culture of collaboration, openness and transparency is essential for a successful maternity service

Leigh Kendall, Writer, Coach and Patient Leader

Edward Morris, Vice President, Royal College of Obstetricians and Gynaecologists

Dr Andy Heeps, Associate Medical Director for Quality Improvement, Barking, Havering and Redbridge University Hospitals Trust

Deterioration: Is NEWS2 the answer?
  • How to best recognise, respond to and escalate patients who are deteriorating in a safe and timely way, in all settings 
  • Learn from the work of the Patient Safety Collaboratives and some examples of their work in the regions
  • Understand how the use of soft signs of deterioration can be transferred from a domiciliary care environment to other settings

Catherine Dale, Co-Lead, Patient Safety Collaborative Deteriorating Patient Workstream

Tracy Broom, Associate Director Patient Safety Collaborative, Wessex Academic Health Science Network

Andy Cook, Chief Nurse, Interserve Healthcare

Maria Ford, Nurse Consultant in Critical Care, Salisbury Foundation Trust

Pauline Smith, Senior Improvement Management, NHS Improvement

Can quality improvement be improved?

  • Discuss the evidence about the impact of QI methods and interventions on quality and safety of care
  • Learn about the challenges that face QI
  • Identify how to get better at getting better

Jonathan Broad, Patient Leader

Professor Mary Dixon-Woods, THIS Institute (The Healthcare Improvement Studies Institute), University of Cambridge

Dr John Dean, Clinical Director for Quality Improvement and Patient Safety, Royal College of Physicians

​(This session is also on at 10:30)

Improving end of life care

  • Why end of life care is a patient safety priority
  • Take steps to improve the care of patients with dementia – in community and acute settings
  • “Talking DNACPR” - training for conversations with patients

Dr Katherine E Sleeman, NIHR Clinician Scientist and Honorary Consultant in Palliative Medicine, King's College London

Michael Hurt,

Head of Older People and Dementia,

Walsall Clinical Commissioning Group

Jillian Hartin, Senior Nurse, Patient Emergency Response and Resuscitation Team (PERRT), University College London Hospitals Foundation Trust

Selling Rapid Response Systems to the board and policy-makers

  • How to make the business case for methods of timely detection of deteriorating patients and well-staffed and equipped response teams
  • Understand the KPIs that need to be used to show the results
  • The effect of a national standard for deteriorating patients on outcomes

Dr Francesca Rubulotta, Consultant in Critical Care, Imperial College Healthcare Trust

Associate Professor Daryl Jones, Associate Professor, Critical Care, The University of Melbourne

13:05 – 14:05

Networking lunch break 

14:05 – 14:40

How inspections help us understand patient safety

Professor Ted Baker, Chief Inspector of Hospitals, Care Quality Commission

  • The Chief Inspector of Hospitals shares the preliminary findings of CQC Inspections
  • Understand the key drivers for encouraging and driving improvement in your organisation
  • Join us for further insights into CQC work on patient safety across healthcare

14:40 -15:15

Keynote address: The next steps for patient safety

  • The longest serving health secretary outlines his vision for driving up safety and quality in the NHS
  • Hear about the current and future policy landscape and use this knowledge to build on your patient safety work
  • Place your work in a national context, and understand the impact on frontline work

15:15 -15:45

Afternoon break

15:45 – 16:45

How did they do it? Hear from national leaders who overcame safety challenges

Sir David Dalton, Chief Executive, Salford Royal Foundation Trust and Pennine Acute Hospitals Trust

Kevin McGee, Chief Executive, East Lancashire Hospitals Trust

Sue Smith, Executive Chief Nurse, University Hospitals of Morecambe Bay Foundation Trust

Diane Sarkar, Chief Nursing Officer, Basildon and Thurrock University Hospitals Foundation Trust

  • Senior leaders share how they turned their trusts around following safety controversies
  • Hear what steps they took to improve patient safety and care
  • Apply their learning to your own organisation – overcome existing concerns and avoid problems happening

16:45 – 17:00

Closing remarks from Chair
Shaun Lintern, Senior Patient Safety Correspondent, HSJ

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