NHS Supply Chain

NHS Supply Chain manages the sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.  

We are part of the NHS family, managing more than 8 million orders per year across 94,000 order points and 17,465 locations.  

This enables us to bring value to our customers, including by saving NHS trusts time and money in removing duplication of overlapping contracts.  

The model consists of 11 specialist buying functions, known as Category Towers, delivering clinical consumables, capital medical equipment and non-medical products such as food and office solutions. Two enabling services for logistics, supporting technology and transactional services underpin the model.  

Clinical expertise runs through the whole of the organisation, with clinical colleagues working collaboratively with procurement specialists, ensuring all new frameworks are quality assured via our Clinical and Product Assurance (CaPA) function. 

In common with other healthcare organisations, we’ve learnt lessons during the COVID-19 pandemic and have put in place measures to increase the resilience of our supply chain which serves every NHS trust.